Company Information: This website (www.investico.com) is operated by Faraz Financial Services (PTY) Limited, a South African investment firm, authorized and regulated by the Financial Sector Conduct Authority of South Africa with Financial Service Provider (FSP) license number 45518 to provide intermediary service. Faraz Financial Services (PTY) Limited is located and registered at Unit 9, 31 First Avenue East, Parktown North, Johannesburg, Gauteng, 2193.

Faraz Financial Services (PTY) Limited owns and operates the “Investico” brand.

Faraz Financial Services (PTY) Limited and Value Bridge Single Member Investment Services SA, providing services and belonging to the same Group of Companies.  Value Bridge Single Member Investment Services S.A is regulated by the Hellenic Capital Market Commission with license number 6/927/31-8-2021.

Risk warning: Contracts for difference (‘CFDs’) is a complex financial product, with speculative character, the trading of which involves significant risks of loss of capital. Trading CFDs, which is a marginal product, may result in the loss of your entire balance. Remember that leverage in CFDs can work both to your advantage and disadvantage. CFDs traders do not own, or have any rights to, the underlying assets. Trading CFDs is not appropriate for all investors. Past performance does not constitute a reliable indicator of future results. Future forecasts do not constitute a reliable indicator of future performance. Before deciding to trade, you should carefully consider your investment objectives, level of experience and risk tolerance. You should not deposit more than you are prepared to lose. Please ensure you fully understand the risk associated with the product envisaged and seek independent advice, if necessary. Please read our Risk Disclosure document.

Faraz Financial Services (PTY) Limited applies strict measures in line with anti-spam regulations by avoiding unsolicited advertising. Please read our Privacy Policy document.

Regional Restrictions: Faraz Financial Services (PTY) Limited does not offer services within the European Economic Area as well as in certain other jurisdictions such as the USA, British Columbia, Canada and some other regions.

Faraz Financial Services (PTY) Limited does not issue advice, recommendations or opinions in relation to acquiring, holding or disposing of any financial product. Faraz Financial Services (PTY) Limited is not a financial adviser.

General

  • How do I log in to my account?
    In order to log in to your account you need to click on Login button enter your username and password, which sent to your registered email.
  • What is the difference between Live Account and Demo Account?
    Demo account allows you to test your strategies with virtual money before trading with real funds on your Live account.
  • What is the amount I receive in my Demo Account?
    After the registration you receive a demo account with 100,000 virtual money according to your registered currency.
  • How do I receive my first password and username?
    Your login details have been sent to your email address after registration on the platform. In case you require assistance with login to your account you can always contact our customer support.
  • How do I reset my password?
    Resetting your password is easy. Click on Log In and then on Forgot password. After entering your email address, you'll receive an email with further instructions.
  • How can I unsubscribe from notifications and alerts?
    You can unsubscribe from emails, marketing SMS and push notifications by clicking on My profile and then Change Account Details.
  • How can I deposit?
    In order to deposit, log in to your account, and then click on Deposit button. There are multiple deposit methods you can choose from.
  • How can I withdraw my funds?
    For making a withdrawal, simply log in to your account, click on the Banking tab, then on the Withdrawal tab. Enter in the amount you wish to withdraw and click on Next button. Fill in the required fields and then click on Submit button.
  • Where can I find a status of my deposit/withdrawal/internal transfer?
    Information regarding your deposits, withdrawals and transfers is available under the Banking section tab.
  • Where are Investico services are available?
    Clients can use their accounts worldwide, however the availability of jurisdictions may depend on your country of residence. Please check the registration page to see which jurisdictions are available to you.
  • How can I follow my Banking transactions?
    You can check all of the completed banking transactions by clicking on Banking and then History.
  • Are my funds and personal details safe?
    Yes. Your private information is highly protected using the most up-to-date hi-tech techniques on the market, ensuring you are in a safe trading environment. Investico secures all transmissions with a 128bit SSL encryption certificate provided by Thawte.
  • How do I cancel my account?
    If you wish to quit trading and close the account, first of all, we need to process a full withdrawal request. Please, make sure there are no open trades on your account and the funds are not involved in trading, so our agents can release the full amount. You can submit a withdrawal request via Banking — Withdrawal. Once the money is received, contact us in order to close your account via Live Chat or at: info@Investico.com.
  • How can I contact someone immediately?
    Please contact our Live Chat available on the website, and request a call back from our Customer Support. Our Customer Support will assist you in any way possible.
  • I have no trading experience but interested to trade, how do I start?
    You'll be able to find a lot of useful information in our Education section about Technical and Fundamental analysis for a better understanding of stock exchange trading. Also, you can practise on the demo account with virtual funds to get a first impression of the trading process. For more information, please contact us via Live Chat or at: info@Investico.com.
Risk Warning

Trading in Forex/CFD carry a high level of risk to your capital due to the volatility of the underlying market. These products may not be suitable for all investors. Therefore, you should ensure that you understand the risks and seek advice from an independent and suitably licensed financial advisor.

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